Method: A prioritization framework classified jobs by influence and urgency, aligning them with strategic aims. Customer feedback pointed to frustrations with out-of-date on-line ordering methods, inconsistent in-retail store activities, and an absence of personalized engagement. Recognizing these challenges, RetailEdge’s leadership crew made a decision that a radical overhaul was req... https://lanekdpgp.blogunteer.com/32302185/the-best-side-of-hbr-case-study-solution